Privacy Policy

Welcome! Please read the following info:

If you have any questions, please reach out and we’re happy to discuss anything in our Privacy Policy.

Effective Date: Jan 1, 2023 (updated January 16, 2026)

At Terra Firma Healing Arts (Terra Firma Arts, LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Payment Information: Credit/debit card details, PayPal information, or other payment details required to process transactions.

  • Website and Service Usage: Information from forms (contact, registration, newsletter), bookings, and email signups.

  • Cookies and Analytics: Technical data collected automatically, such as IP address, browser type, pages visited, and site usage patterns (via Google Analytics).

2. How We Use Your Information

We use your information to:

  • Provide and manage our services, classes, events, and retreats.

  • Process payments and manage bookings.

  • Communicate with you about your account, services, promotions, and newsletters.

  • Improve our website and services using analytics data.

  • Comply with legal obligations.

3. Data Sharing

We do not sell or share your personal information with vendors, contractors, or partners for marketing purposes. Your data is kept private and only used to provide the services you request.

4. Third-Party Tools

We may use third-party services to operate our website and services, including:

  • Email/Newsletter: Acuity

  • Payment Processors: Stripe, Square, PayPal

  • Analytics/Tracking: Google Analytics

These providers process your data only to perform their services and are bound by confidentiality agreements.

5. Data Retention

We retain your personal information indefinitely for record-keeping, future bookings, and ongoing communication, unless you request deletion.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyze site usage. You may disable cookies in your browser settings, though some features may not function properly if you do.

7. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you.

  • Request deletion of your personal information.

  • Opt out of the sale of personal information (we do not sell your info).

  • Non-discrimination: Your rights will not affect the services you receive.

To exercise your rights, contact us at: sayhello.terrafirma@gmail.com

Other Users

Depending on your jurisdiction (e.g., EU/GDPR), you may have additional rights, including:

  • Access, correction, or deletion of your data.

  • Withdrawal of consent where applicable.

  • Objection to certain types of processing.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage is completely secure.

9. Children

Our services are not directed to children under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected here with a new effective date. We encourage you to check this page regularly.

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

Terra Firma Healing Arts

Email: sayhello.terrafirma@gmail.com